Privacy Policy — jlj9

jlj9 ("we," "our," or "the Company") is committed to protecting the personal data of all players, visitors, and users ("you") who interact with the jlj9 online gaming platform, accessible at jlj9.net. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.

This Privacy Policy applies to all personal data collected through:

• The jlj9 website at jlj9.net and any related sub-domains or mobile-optimized pages
• The account registration and KYC verification process
• All gaming, betting, deposit, and withdrawal transactions conducted on the jlj9 platform
• Communications between you and the jlj9 customer support team
• Participation in jlj9 promotions, loyalty programs, surveys, or marketing campaigns

Please read this Privacy Policy carefully. If you do not agree with how jlj9 collects and uses your personal data as described herein, you should discontinue use of the platform and contact our support team to request account closure and data deletion where applicable under Philippine law.

jlj9 collects personal data that falls into the following categories. We collect only what is necessary and proportionate to the purposes for which it is processed.

Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Current residential address in the Philippines (including city, province, and barangay)
• Email address registered to your jlj9 account
• Philippine mobile number
• Profile photograph or selfie where submitted for KYC verification

Identity Verification Documents

• Copies of government-issued Philippine photo ID (PhilSys, UMID, Driver's License, Passport, Voter's ID, etc.)
• Proof of address documents (utility bills, bank statements, barangay certificates)
• Proof of payment method ownership (e.g., GCash or Maya account screenshots showing registered name)

Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment methods used
• GCash, Maya, BPI, BDO, Metrobank, or other e-wallet/bank account names (not full account numbers) used for transactions
• Bonus and promotion participation history
• Account balance history and wagering records

Technical and Usage Data

• IP address at the time of registration and each subsequent login
• Device type, browser type and version, and operating system
• Pages visited on jlj9.net, time spent on each page, and clickstream data
• Session start and end times
• Game and betting activity logs (games played, bets placed, outcomes)

Communication Data

• Content of support tickets, live chat transcripts, and emails exchanged with jlj9 customer service
• Responses to jlj9 surveys or player satisfaction feedback forms
• Marketing communication preferences (opt-in and opt-out records)

jlj9 collects your personal data through the following channels:

Directly from You

The primary source of your personal data is information you provide to jlj9 directly — when you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or participate in a promotion. You control the accuracy of this data and are responsible for keeping it up to date.

Automatically through Platform Use

When you browse or use the jlj9 platform, certain technical data is automatically collected by our servers. This includes your IP address, device information, browser type, pages accessed, and session activity. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 7 of this Privacy Policy.

From Third-Party Service Providers

jlj9 may receive personal data about you from third-party partners who assist us in operating the platform, including:

• Payment processors such as GCash, Maya, and banking partners — who confirm transaction status and payer identity
• Identity verification and KYC service providers — who assist in verifying documents you submit
• Fraud prevention and risk management services — who flag potentially suspicious account activity
• Game studios and content providers — who may share gameplay session data related to their titles

jlj9 uses your personal data for the following purposes:

Under the Philippine Data Privacy Act of 2012, jlj9 must have a lawful basis for processing your personal data. jlj9 relies on the following legal bases depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and jlj9 — i.e., to operate your account, deliver gaming services, and process financial transactions.
• Legal Obligation: Processing is required to comply with applicable Philippine law, including KYC/AML obligations, tax reporting requirements, and regulatory directives from PAGCOR or other competent authorities.
• Legitimate Interests: Processing is necessary for jlj9's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your rights as a data subject.
• Consent: For optional processing activities such as direct marketing communications, jlj9 will seek your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

jlj9 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Personal data is shared only in the following limited circumstances:

Service Providers and Platform Partners

jlj9 shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (GCash, Maya, BPI, BDO, Metrobank, GrabPay, and others), identity verification providers, cloud hosting and infrastructure services, customer support technology platforms, and game studios. All such providers are contractually bound to process your data only for the purposes specified by jlj9, to maintain appropriate security standards, and to comply with Philippine data privacy obligations.

Regulatory and Law Enforcement Authorities

jlj9 may be required to disclose personal data to Philippine government agencies, regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), the National Privacy Commission, or law enforcement agencies where required by applicable law, court order, or lawful government directive. jlj9 will disclose only the minimum information necessary to comply with such requirements.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of jlj9's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the identity of the new data controller through a notice on the jlj9 platform or via your registered email address.

jlj9 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, analyze usage patterns, and deliver relevant content. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred display options, and last visited game categories. Disabling these may affect your user experience.
• Analytics Cookies: Collect anonymous data about how players navigate and use the jlj9 platform, which helps us identify areas for improvement. This data is aggregated and does not identify you personally.
• Marketing Cookies: Used only where you have provided consent, to deliver promotions and offers relevant to your gaming preferences on the jlj9 platform.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from logging in or using certain platform features. jlj9 does not use third-party advertising networks or social media tracking pixels.

jlj9 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Key security measures include:

• Transport Encryption: All data transmitted between your device and jlj9 servers is encrypted using TLS 1.2 or higher (256-bit SSL). The jlj9 website enforces HTTPS across all pages.
• Access Controls: Access to personal data held by jlj9 is restricted on a strict need-to-know basis. Only authorized staff with a legitimate operational need may access player account information, and all access is logged and audited.
• Password Security: Player passwords are stored using industry-standard one-way cryptographic hashing. jlj9 staff cannot view your password in plain text.
• Data Center Security: jlj9 infrastructure is hosted in data centers with physical security controls, redundant systems, and regular security audits.
• Breach Response: In the event of a personal data breach that poses a real risk of harm to affected players, jlj9 will notify the National Privacy Commission within 72 hours of discovery, and affected players will be notified without undue delay in accordance with NPC requirements.

jlj9 retains personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your relationship with jlj9, including for as long as your account remains active.
• KYC and Identity Documents: Retained for a minimum of five (5) years following account closure, consistent with Philippine AML regulations and NPC guidance on personal data retention.
• Transaction and Financial Records: Retained for a minimum of five (5) years following the date of the transaction, as required by Philippine financial record-keeping obligations.
• Support and Communication Records: Retained for three (3) years from the date of the last communication, to support dispute resolution and quality assurance.
• Marketing Preference Records: Retained for the duration of your account, or until you withdraw consent, whichever comes first.
• Self-Exclusion Records: Retained indefinitely to prevent re-registration by self-excluded individuals, consistent with responsible gaming obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved disposal procedures.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlj9:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and shared — which this Privacy Policy fulfills.
• Right of Access: You may request a copy of the personal data that jlj9 holds about you, including information on how it is processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data in your jlj9 account. You may update basic account details directly through your account settings; for KYC-related corrections, please contact support.
• Right to Erasure (Right to Be Forgotten): In certain circumstances, you may request that jlj9 delete your personal data. This right is subject to exceptions where retention is required by law (such as AML and financial record-keeping obligations).
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to other forms of processing where jlj9 relies on legitimate interests as its legal basis.
• Right to Data Portability: Where technically feasible and permitted by law, you may request that jlj9 provide your personal data in a structured, commonly used, machine-readable format.
• Right to File a Complaint: If you believe jlj9 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines.

jlj9 is strictly an adult platform. The jlj9 platform is not directed at, and does not knowingly collect personal data from, any person under 21 years of age. The minimum age to register a jlj9 account and participate in any gaming or betting activity is 21 years, consistent with Philippine regulations governing online casino and sports betting.

jlj9 employs age verification measures during registration and KYC review to prevent underage access. We are committed to responsible gaming and to protecting minors from gambling-related harm in the Philippines.

jlj9 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or operational requirements. When material changes are made, jlj9 will notify registered players through the email address on file or via a prominent notice displayed on the jlj9 platform prior to the changes taking effect.

The "Effective Date" at the top of this Privacy Policy indicates when the current version was last reviewed and approved. We encourage you to review this page periodically. Your continued use of the jlj9 platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or jlj9's handling of your personal data, you may contact our Data Protection Officer (DPO) using the details below. The jlj9 DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and serves as your primary point of contact for all data privacy matters.

• Data Protection Officer: jlj9 Compliance Team
• Email: [email protected]
• Live Chat: Available 24/7 directly on the jlj9 platform
• Response Time: Within 15 business days of receipt of your request

If you are not satisfied with jlj 9's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Details on how to file a complaint with the NPC are available at the NPC's official website.